Import new contacts and open - individual import
First, click the ‘+’ in the message, and then select the destination (platform) to add it to
After adding, remember to select ‘Show All’. Then you will see the newly added customer in ‘New Contact
To send a message to your customer using a template, which costs approximately HK$0.7 per template, and then wait for the customer’s reply to reopen the 24-hour free conversation window
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