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  • Welcome to chatalog
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  • ❓FAQs
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    • Temporarily Disable the Delete Message Template Function
  • 🔹Platform Setup
    • 🚩Things to note when setting up the platform
    • WhatsApp
      • WhatsApp Conversation Fees
      • Turn off WhatsApp Number Two-step verification
      • Submitting an eligible phone number for WhatsApp Business API
      • WhatsApp Business API Display Name Guideline
      • Applying for Official Business Account (Green Tick)
      • WhatsApp Business API Limitations
      • WhatsApp Broadcast Limit and Setup Business Profile
      • Regarding WhatsApp Business API being blocked
      • Export WhatsApp Conversations
      • WhatsApp Catalogue
        • Connect the catalogue to your number
      • WhatsApp Flow
    • Instagram
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      • Customer Service Messages
    • LINE
  • 🔷Contact setup
    • Contact
      • Import, Export and Add Contact
      • Notes
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      • Delete Contact
      • Contact List (WhatsApp)
      • Label Management
      • Contact activity
  • 🔷BROADCAST SETUP
    • Broadcast
    • Broadcast (WhatsApp)
      • Create or import a contact list for broadcast
      • Create a WhatsApp message template
      • Create a Carousel Template
      • How to Send WhatsApp Broadcast
      • Selective Display of Templates
    • Broadcast (Non-WhatsApp)
    • Broadcast - Recurring Notification (Facebook)
  • 🔹CRM Quickstarts
    • Messages
      • The status of the conversation and the chat box interface
      • Icon in the message
      • Inbox Permissions
      • Export Conversation
      • Auto message for assigning conversation
      • Import new contacts and open - individual import
      • Import new contacts and open - multiple imports
    • Basic Flow
      • First Direct Message, Ice Breaker, Story Mention
      • Setting up non-business hours
      • Flow management tools
      • Selective Display of Flows
    • Customized Flow
      • Flow Blocks
        • Flow template reference
          • Event reservation Flow
          • Subscription cancellation Flow
      • Flow Trigger
      • Assign Conversation
      • Custom Field and User Input Setup in Flow
      • Setting up Call API Block in Flow
      • Smart Delay
  • 🔷AI Tools
    • AI Tools
      • Manage projects for AI Reply from Document
      • AI Tools - AI Writer & Doc Reply
      • AI Writer & Consultant
      • AI Reply from Document Flow Block
      • AI Dialog Flow Block
        • How to write good prompts for your AI Dialog?
      • AI Funnel Flow Block
  • 🔷POST AUTO REPLY
    • Post Auto Reply
      • Post Auto Reply Setup
      • Post Auto Reply Setup - Multiple
      • Manage The Bot
      • Create an IG Live Bot
  • 🔹Settings
    • Upgrade Plan
    • Account Details
    • Two-factor authentication (2FA)
      • Enable 2FA in Settings (Owner Only)
      • Disable 2FA in Settings (Owner Only)
      • 2FA login on the mobile app
      • 2FA login on the web
    • User Management
      • Add Team Member
      • User Status
    • Team Management
      • Advanced Permission Settings (Beta)
    • Web Chat
      • Setting up Web Chat on wordpress
      • Setting up Web Chat on Shopify
      • Add WhatsApp button to your website that links to your WhatsApp Business account
    • Auto Follow-ups
    • Names Display
  • Supported Languages
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On this page
  • 1. Install the Chrome Extension
  • 2. Open WhatsApp Web
  • 3. Select backup date range
  • 4. Download WhatsApp Chats as .json files
  • 5. Complete download and prepare for importing conversations to chatalog
  1. 🔹Platform Setup
  2. WhatsApp

Export WhatsApp Conversations

PreviousRegarding WhatsApp Business API being blockedNextWhatsApp Catalogue

Last updated 2 years ago

Sorry, the Back up WhatsApp Chat chrome extension is currently offline due to WhatsApp API Limitations.

We will put it back online as soon as those limitations are lifted.

The content below is deprecated since Apr 20,2023. 👇

Download our Google Chrome Extension to export your recent WhatsApp conversations before deleting the associated WhatsApp account.

1. Install the Chrome Extension

Click here to download Back up WhatsApp Chat chrome extension.

2. Open WhatsApp Web

Select our "Back up WhatsApp chat" from your installed extensions, then click on the "Open WhatsApp Web" button to access and connect to your WhatsApp account.

3. Select backup date range

When your WhatsApp Web has connected with your account, click on the Back up WhatsApp chat extension again. You can select the date range that you want to export your conversations.

Please note that:

  1. media files and group chats will NOT be exported.

  2. The conversations that you exported must be from the same WhatsApp account that you are going to import.

4. Download WhatsApp Chats as .json files

Click on the "Download WhatsApp Chats" button, and then will start the download process.

Please note that the download process may a few minutes to a few hours, depending on the amount of messages to be downloaded.

5. Complete download and prepare for importing conversations to chatalog

Your history conversations have been backed up. You can connect to chatalog and import your conversations now!