> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/contact-setup/contact/block-unblock-contacts.md).

# Block/Unblock Contacts

The Block/Unblock Contacts feature allows you to manage your interactions by restricting communication with specific contacts. When a contact is blocked, you will not send or receive messages from them, and a blocked icon will appear next to their name in your contact list.

### How to Block a Contact

You can block a contact in two ways:

1. **From the Message Page**:
   * Open the conversation with the contact.
   * Select **Block Contact** on the page.
   * Confirm the action in the pop-up window.

<figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2FWyunf41i2DsoFBS0KIqb%2Fimage.png?alt=media&amp;token=7b673157-cb5f-4636-8fb3-ecb7adb482d8" alt=""><figcaption></figcaption></figure>

2. **From the Contact Info Page**:

* Navigate to your **Contact Page**.
* Select the contact you wish to block.
* In the contact’s info page, click **Block Contact**.
* Confirm the action in the pop-up window.

<figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2FGgkcXMps6wkH7M0Q4FVw%2Fimage.png?alt=media&amp;token=75ca56f7-7d4f-4f14-a124-1bc99cec1072" alt=""><figcaption></figcaption></figure>

Once blocked, a **blocked icon** will appear next to the contact’s name in your contact list.

<figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2FdpQwX784wr81dLP62OAM%2Fimage.png?alt=media&amp;token=8115db52-7659-44e1-bf08-c492eba1d07d" alt=""><figcaption></figcaption></figure>

### Effects of Blocking a Contact

* You will **not receive** messages from the blocked contact.
* You will **not be able to send** messages to the blocked contact.
* **Messages During Blocked Period**: Any messages sent by the contact while they were blocked will **not** appear in your conversation history after unblocking. These messages are permanently inaccessible.

### How to Unblock a Contact

To unblock a contact:

1. **From the Message Page**:
   * Open the conversation with the blocked contact.
   * Select **Unblock Contact** on the page.
   * Confirm the action in the pop-up window.
2. **From the Contact Info Page**:
   * Navigate to your **Contact Page**.
   * Select the blocked contact (identified by the blocked icon).
   * In the contact’s info page, click **Unblock Contact**.
   * Confirm the action in the pop-up window.

After unblocking, the blocked icon will disappear, and you can send and receive messages again.