Block/Unblock Contacts

The Block/Unblock Contacts feature allows you to manage your interactions by restricting communication with specific contacts. When a contact is blocked, you will not send or receive messages from them, and a blocked icon will appear next to their name in your contact list.

How to Block a Contact

You can block a contact in two ways:

  1. From the Message Page:

    • Open the conversation with the contact.

    • Select Block Contact on the page.

    • Confirm the action in the pop-up window.

  1. From the Contact Info Page:

  • Navigate to your Contact Page.

  • Select the contact you wish to block.

  • In the contact’s info page, click Block Contact.

  • Confirm the action in the pop-up window.

Once blocked, a blocked icon will appear next to the contact’s name in your contact list.

Effects of Blocking a Contact

  • You will not receive messages from the blocked contact.

  • You will not be able to send messages to the blocked contact.

  • Messages During Blocked Period: Any messages sent by the contact while they were blocked will not appear in your conversation history after unblocking. These messages are permanently inaccessible.

How to Unblock a Contact

To unblock a contact:

  1. From the Message Page:

    • Open the conversation with the blocked contact.

    • Select Unblock Contact on the page.

    • Confirm the action in the pop-up window.

  2. From the Contact Info Page:

    • Navigate to your Contact Page.

    • Select the blocked contact (identified by the blocked icon).

    • In the contact’s info page, click Unblock Contact.

    • Confirm the action in the pop-up window.

After unblocking, the blocked icon will disappear, and you can send and receive messages again.

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