> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/crm-quickstarts/messages/quick-send-bot-flow-saved-replies-whatsapp-flow.md).

# Quick Send - Bot Flow, Saved Replies, WhatsApp Flow

### Quick Send Feature

The Quick Send feature on the Message Page streamlines communication by allowing you to send saved replies, bot flows, or WhatsApp Flows directly within an active conversation window. This feature is designed to enhance efficiency and engagement during real-time interactions with customers.

To use the Quick Send feature, locate the **Quick Send** icon on the Message Page. This icon is available during an active conversation window, ensuring you can send messages only when the conversation is live.

<figure><img src="/files/HmZfklJuvCJIeSargfdq" alt="" width="375"><figcaption></figcaption></figure>

### Bot Flow

This tab allows you to trigger a pre-configured bot flow to automate responses or guide the conversation based on predefined rules.

You can select a bot flow from the available options to send an automated response. Only active flows could be displayed here. To manage the flow, click the "**Bot Flow**" button can be directed to the flow list page.

<figure><img src="/files/cm0CiOxB7HECV3LCxqqh" alt="" width="375"><figcaption></figcaption></figure>

### Saved Replies

This tab provides access to pre-written responses, enabling you to quickly send standardized messages. Choose a saved reply from the list to send a pre-crafted message.&#x20;

<figure><img src="/files/PedDm5wxqPSVxKfbyjAr" alt="" width="375"><figcaption></figcaption></figure>

You can also create a new text/attachment message or edit the existing one.

<figure><img src="/files/HjqasieOWJJVcR0B36q5" alt="" width="375"><figcaption></figcaption></figure>

### WhatsApp Flow

{% hint style="info" %}
Only for the WhatsApp inbox.
{% endhint %}

This tab allows you to send published WhatsApp Flows to engage users interactively. Only WhatsApp Flows that have been published in the WhatsApp Manager can be sent here. Once a WhatsApp Flow is selected, it can be sent directly within the active conversation window at no additional cost.

<figure><img src="/files/2QmytkhdYpPW84gE8Mo0" alt="" width="375"><figcaption></figcaption></figure>

Select a published WhatsApp Flow from the list. Add a title, content, and a button label for it.&#x20;

<figure><img src="/files/qfFG9N3fdW1CDGRRy2ut" alt="" width="375"><figcaption></figcaption></figure>

To create, edit, or manage WhatsApp Flows, click the "WhatsApp Manager" button to navigate to the WhatsApp Manager.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.chatalog.ai/crm-quickstarts/messages/quick-send-bot-flow-saved-replies-whatsapp-flow.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.