> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/crm-quickstarts/messages/inbox-permissions.md).

# Inbox Permissions

The account **owners** can associate specific inboxes with teams, ensuring that members of each team can only access the inboxes related to them. This feature is particularly useful for organizations with different stores or teams managing different inboxes, as it allows for better organization and control over inbox access.

Step 1: Go to ***Settings*** page > ***Team,*** and click the edit button of the team you'd like to edit inbox permission.

<figure><img src="/files/7lljFlE4XNcywHhyDDOe" alt=""><figcaption></figcaption></figure>

Step 2: Turn on the ***Inbox Access*** toggle. And select the inboxes for this team. Click ***Save*** after you finish.

<figure><img src="/files/usdHCWsKbIrBtTZwZi1q" alt="" width="375"><figcaption></figcaption></figure>

If you don't edit the inbox access for a specific team, the default setting will be all teams and team members can access all inboxes.