Clicking the contact avatar in a conversation allows you to view and edit contact information and modify other settings for this contact.
You can view basic information about this contact. Access more contact details by clicking the top right button to enter the Edit page.
Click the Edit button in the Label section to search, add, or remove labels for this contact.
Enabling this toggle will pause automated follow-up messages and the auto-close conversation flow for this contact.
You can choose whether to activate bot mode, which allows the bot to manage conversations through pre-set flows.
Click Custom Field to view, add, or remove custom fields for this contact.
You can block or unblock this contact. Note that blocking a contact will prevent them from sending you messages.
Last updated 1 year ago
