> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/platform-setup/whatsapp-connection-guide/turn-off-whatsapp-number-two-step-verification.md).

# Turn off WhatsApp Number Two-step verification

Turn off the two-step verification in WhatsApp manager is one of the most important steps in order to migrate your WABA number to Chatalog.

{% hint style="warning" %}
**The two-step verification** in WhatsApp manager is **different** from the 2FA in your personal Facebook account.&#x20;
{% endhint %}

## **Steps:**

1. Login to your [**Facebook Business Manager** ](https://business.facebook.com/)with admin access. Go to **WhatsApp accounts** and click on **WhatsApp Manager** at the bottom.&#x20;

<figure><img src="/files/cIq9QngOFtbQHz3WCsPI" alt=""><figcaption></figcaption></figure>

2. On the left, please click on **Phone numbers.**

<figure><img src="/files/U4ZwlrSDsmBEL0U1IQmx" alt=""><figcaption></figcaption></figure>

3. Click on the **settings** icon on the right. &#x20;

<figure><img src="/files/c9Uftn7xn0NbvCRtNpGV" alt=""><figcaption></figcaption></figure>

4. Click on **Two-step verification**. Then, click <mark style="color:blue;">**Turn off two-step verification**</mark>.

<figure><img src="/files/BcozJF2YbOEJqznjM7wC" alt=""><figcaption></figcaption></figure>

5. A pop-up window will appear with the following message. There will be instructions sent to your email to turn off the two-step verification. Click <mark style="color:blue;">**Ok.**</mark>

<figure><img src="/files/I2RScPOYi9xixbVpQxdh" alt=""><figcaption></figcaption></figure>

6. Click on the link in the email to turn it off accordingly.&#x20;

<figure><img src="/files/56b0ZGZtjdwbaFi6txBI" alt=""><figcaption></figcaption></figure>
