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  • Welcome to chatalog
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  • â„šī¸Release Notes
    • 2025 Releases
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    • 2023 Releases
  • ❓FAQs
  • 🔊Announcements
    • Temporarily Disable the Delete Message Template Function
  • 🔹Platform Setup
    • 🚩Things to note when setting up the platform
    • WhatsApp
      • WhatsApp Conversation Fees
      • Turn off WhatsApp Number Two-step verification
      • Submitting an eligible phone number for WhatsApp Business API
      • WhatsApp Business API Display Name Guideline
      • Applying for Official Business Account (Green Tick)
      • WhatsApp Business API Limitations
      • WhatsApp Broadcast Limit and Setup Business Profile
      • Regarding WhatsApp Business API being blocked
      • Export WhatsApp Conversations
      • WhatsApp Catalogue
        • Connect the catalogue to your number
      • WhatsApp Flow
    • Instagram
    • Facebook
    • WeChat
      • Customer Service Messages
    • LINE
  • 🔷Contact setup
    • Contact
      • Import, Export and Add Contact
      • Contact Info Page
      • Notes
      • Block/Unblock Contacts
      • Delete Contact
      • Contact List (WhatsApp)
      • Label Management
  • 🔷BROADCAST SETUP
    • Broadcast
    • Broadcast (WhatsApp)
      • Create or import a contact list for broadcast
      • Create a WhatsApp message template
      • Create a Carousel Template
      • How to Send WhatsApp Broadcast
      • Selective Display of Templates
    • Broadcast (Non-WhatsApp)
    • Broadcast - Recurring Notification (Facebook)
  • 🔹CRM Quickstarts
    • Messages
      • The status of the conversation and the chat box interface
      • Icon in the message
      • Inbox Permissions
      • Export Conversation
      • Auto message for assigning conversation
      • Import new contacts and open - individual import
      • Import new contacts and open - multiple imports
    • Basic Flow
      • First Direct Message, Ice Breaker, Story Mention
      • Setting up non-business hours
      • Flow management tools
      • Selective Display of Flows
    • Customized Flow
      • Flow Blocks
        • Flow template reference
          • Event reservation Flow
          • Subscription cancellation Flow
      • Flow Trigger
      • Assign Conversation
      • Custom Field and User Input Setup in Flow
      • Setting up Call API Block in Flow
      • Smart Delay
  • 🔷AI Tools
    • AI Tools
      • Manage projects for AI Reply from Document
      • AI Tools - AI Writer & Doc Reply
      • AI Writer & Consultant
      • AI Reply from Document Flow Block
      • AI Dialog Flow Block
        • How to write good prompts for your AI Dialog?
      • AI Funnel Flow Block
  • 🔷POST AUTO REPLY
    • Post Auto Reply
      • Post Auto Reply Setup
      • Post Auto Reply Setup - Multiple
      • Manage The Bot
      • Create an IG Live Bot
  • 🔹Settings
    • Upgrade Plan
    • Account Details
    • Two-factor authentication (2FA)
      • Enable 2FA in Settings (Owner Only)
      • Disable 2FA in Settings (Owner Only)
      • 2FA login on the mobile app
      • 2FA login on the web
    • User Management
      • Add Team Member
      • User Status
    • Team Management
      • Advanced Permission Settings (Beta)
    • Web Chat
      • Setting up Web Chat on wordpress
      • Setting up Web Chat on Shopify
      • Add WhatsApp button to your website that links to your WhatsApp Business account
    • Auto Follow-ups
    • Names Display
  • Supported Languages
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  1. Settings
  2. Web Chat

Setting up Web Chat on wordpress

PreviousWeb ChatNextSetting up Web Chat on Shopify

Last updated 19 days ago

If you set up your website with wordpress, we suggest you to embed code before the enclosing </head> with the following plugin.

Before installing the plugin, to protect your website data, please create a backup to prevent plugin incompatibilities. The following configuration is the suggested handling, you may achieve the same with alternatives. If any technical issues occur derived from the plugin itself, we hold no responsibility.

Firstly, go to "Plugins" page and search "Header and Footer Scripts".

After installation, you can find the plugin in Settings > Header and Footer Scripts.

After pasting the code into the field, click Save Settings to apply.

When there are many plugins installed in your wordpress, there might be incompatibility that interferes with your inserted code. We hence suggest you to insert the code into footer and set the priority to 99 to prevent unexpected change of the inserted code.

If you use Elementor as page builder, the change applied to header or footer may not immediately be reflected across all your web pages. In this case, you can go to Elementor > Tools > Regenerate Files & Data.

Then you can view the web chat plugin shown on your website.

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