Setting up Web Chat on wordpress
Last updated
Last updated
If you set up your website with wordpress, we suggest you to embed code before the enclosing </head> with the following plugin.
Before installing the plugin, to protect your website data, please create a backup to prevent plugin incompatibilities. The following configuration is the suggested handling, you may achieve the same with alternatives. If any technical issues occur derived from the plugin itself, we hold no responsibility.
Firstly, go to "Plugins" page and search "Header and Footer Scripts".
After installation, you can find the plugin in Settings > Header and Footer Scripts.
After pasting the code into the field, click Save Settings to apply.
When there are many plugins installed in your wordpress, there might be incompatibility that interferes with your inserted code. We hence suggest you to insert the code into footer and set the priority to 99 to prevent unexpected change of the inserted code.
If you use Elementor as page builder, the change applied to header or footer may not immediately be reflected across all your web pages. In this case, you can go to Elementor > Tools > Regenerate Files & Data.
Then you can view the web chat plugin shown on your website.
If you only need a WhatsApp button on your website instead of our Web Chat widget, you may refer to the following documentation: