# Applying for Official Business Account (Green Tick)

There are two types of WhatsApp Business Accounts. By default, any account using the WhatsApp Business Platform or WhatsApp Business App is a business account. In contrast, Official Business Account has a green checkmark badge in its profile and chat thread headers.

Meta's criteria for WhatsApp Official Business Accounts (OBA) is based on a number of factors and is different from policies on other platforms. In addition to following WhatsApp's [Commerce](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fcommerce-policy%2F%3Ffbclid%3DIwAR3xKLW3Q37FcJJgQv2TS3f9gKdZR697D5TmnwLN54PMdfD6Z52D249VjuQ\&h=AT2DLOY7cqSHlaeBwkA5cjrhGDg1YsCx_pdVLjYay-l7EQad3ep2_wcyOhlPGXQnTRKTYrRr4gZpnLTT5GwM5hPSw9jhJrMXlNYT9z9aqj3_ISJZ3JA9v57gJ66g1J0Z-v4uuabc) and [Business](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fbusiness-policy%3Ffbclid%3DIwAR1JIIUWOBXS27DMDFTU8moPLPCATWTdWpuxPJ9qTV3eneHf45ZnV0MbLJk\&h=AT1WD-DraDCo0PweQU-cPk0aIgwXV5-7Oc2WVQqzIBP6F6FncwltPG-VSecl-8lUEhkks7_PVZw21KLnICdrejfw5hFpyOXYxXrU5t9yyt8-E2YzUMYqJm9A_w25Cntoj8CKSuzH) Policies, businesses need to be:

* [Notable](https://developers.facebook.com/docs/whatsapp/overview/business-accounts#notability): Represents a well-known business, often searched brand or entity
* Verified: Has gone through [Business Verification](https://www.facebook.com/business/help/2058515294227817?id=180505742745347), and
* 2FA: Has set up [two-step verification](https://developers.facebook.com/docs/whatsapp/api/settings/two-step-verification).

#### Requesting an Official Business Account <a href="#official" id="official"></a>

Follow these instructions to request an official business account:

<figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2F3XEhCGKO6sdwYVfYBc38%2Fimage.png?alt=media&#x26;token=428c8267-3b87-4433-baf9-ba587e510fa6" alt=""><figcaption></figcaption></figure>

* Access WhatsApp Manager from your Business Manager. Click on the phone number for which you want to request OBA within the **Overview** section

<figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2FCKTaPfyM4BBTGsIy8nTL%2Fimage.png?alt=media&#x26;token=87dc358a-ced6-45d9-9676-8e67d0fb9f98" alt=""><figcaption></figcaption></figure>

* Turn on 2 step verification for this phone number to apply for OBA. **Please note your Business Verification and Display Name approval needs to be complete before applying for OBA**

  * If you have not set up two-factor verification for the phone number you want verified, follow the instructions in [Two-Step Verification](https://developers.facebook.com/docs/whatsapp/api/settings/two-factor) to enable it
  * If you have not completed Business Verification, see [Verify Your Business](https://www.facebook.com/business/help/2058515294227817) for more information

  <figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2FKJ5nx1HVDKkzDLN0lAxQ%2Fimage.png?alt=media&#x26;token=c5425e3d-67dc-48ce-8f38-eee901c7249d" alt=""><figcaption></figcaption></figure>
* Click on Submit Request Button and fill out the required information. You can submit up to 5 supporting links to show that the business is notable.

<figure><img src="https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2FqUVsq7SfpvCvItxxid6r%2Fimage.png?alt=media&#x26;token=b895f9ac-dd0a-45cd-adc3-5a17ba78d437" alt=""><figcaption></figcaption></figure>

Once Meta has reviewed your request, you will receive a notification letting you know if your account has been granted OBA or not. If your request is rejected, you can submit a new request after 30 days.

Once you obtain a green badge on WhatsApp, you will not be able to change the display name without having to re-apply.