# Basic Flow

Within each flow, you can view and edit the entire conversational interaction. Flow is like a map of different types of messages and some other blocks. There are two types of flow: **Basic Flow** and **Customized Flow**.

**Basic Flow** includes:

* First Direct Message
* Ice Breaker
* Story Mention
* Non-business Hours

{% hint style="warning" %}
Remember to turn off the automated responses set-up on Meta to prevent crashing the chatalog flow setups.
{% endhint %}

<details>

<summary>How to turn off inbox automations set-ups on Meta?</summary>

1. go to <https://business.facebook.com/latest/inbox/automated_responses>
2. turn off automations status (refer to the image blow)

![](/files/18BTMLdU6svfcB1ZnKlq)

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chatalog.ai/crm-quickstarts/basic-flow.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
