Smart Delay
Last updated
Last updated
The Smart Delay Flow Block allows you to set a custom delay between messages in a flow. This feature enables you to control when a follow-up message is sent to users, creating a more seamless and timely communication experience.
Add the Smart Delay Block: In your flow builder, drag the Smart Delay Flow Block to the position where you want a delay between messages.
Set the Delay Duration: Customize the delay by setting a specific amount of time (e.g., minutes, hours, or days) after which the following message will be sent. This ensures follow-ups reach users at the right time.
Required Toggle: At the bottom of the block, you’ll see a “Required” toggle:
Inactive: When the toggle is off, other triggered flows can interrupt the smart delay. If interrupted, the blocks following the smart delay will not be sent.
Active: When the toggle is on, the smart delay cannot be interrupted by other flows. Even if the user triggers another flow, the follow-up messages after the smart delay will still be delivered as planned.
Save and Test: Save your flow and test it to ensure the timing and interruption settings work as expected.
