# WhatsApp Flow

## View the WhatsApp flow list

Go to Settings > Inbox > WhatsApp, and you can view the WhatsApp flow list on chatalog. 

<figure><img src="/files/yBhGvWgSglWEId8955JN" alt=""><figcaption></figcaption></figure>

Click the Edit button if you want to create or delete a flow; it will redirect you to the WhatsApp Manager to update flows.

<figure><img src="/files/vpRBEmQJmLcgiXote2ez" alt=""><figcaption></figcaption></figure>

## Create a WhatsApp Flow&#x20;

Watch the video to learn how to create a new flow in WhatsApp Manager.

{% embed url="<https://www.youtube.com/watch?v=gx_QGaSLoOA>" %}

## Attach a message template to engage with your customers

Add a new template in Broadcast > Templates page.

<figure><img src="/files/XRfbmeY6GdT1hm8Mby9D" alt=""><figcaption></figcaption></figure>

Set the template content and select a published WhatsApp flow as necessary.

<figure><img src="/files/Mbb6b2d3h3n9GH4yf3am" alt=""><figcaption></figcaption></figure>

When customers provide inputs in a WhatsApp flow's input fields, their responses are automatically saved as custom fields. You can then access and use these custom fields in your flow settings as needed.

<figure><img src="/files/JIXi9pDZ8Mvy0OkxgZwW" alt=""><figcaption></figcaption></figure>

These custom fields are determined by the WhatsApp flow content, and you can modify them in the JSON of flows within the WhatsApp manager.


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