WhatsApp Flow
Last updated
Last updated
Go to Settings > Inbox > WhatsApp, and you can view the WhatsApp flow list on chatalog.
Click the Edit button if you want to create or delete a flow; it will redirect you to the WhatsApp Manager to update flows.
Watch the video to learn how to create a new flow in WhatsApp Manager.
Add a new template in Broadcast > Templates page.
Set the template content and select a published WhatsApp flow as necessary.
When customers provide inputs in a WhatsApp flow's input fields, their responses are automatically saved as custom fields. You can then access and use these custom fields in your flow settings as needed.
These custom fields are determined by the WhatsApp flow content, and you can modify them in the JSON of flows within the WhatsApp manager.
