Speech-to-Text
The Speech-to-Text feature automatically converts incoming audio messages in your selected inboxes into text. This makes conversations easier to track and allows triggering of automated flows when specific keywords are detected in the transcribed text.
Enabling the Feature

Organization owners can enable the Speech-to-Text feature by following these steps:
Navigate to the Settings page in your account.
Find the Message > Speech-to-Text option.
Click the Setup button and select the inboxes you want to enable this feature.
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