User Management

In Users, you can view the max number of user, user status, manage users' roles and the team they belong to.

User has three roles, namely Owner, Admin and Agent. Owner is the first role that created the chatalog account, which has all permissions. Please find the role permission difference as below:

	Owner	Admin	Agent
User Management	can view user list, edit user roles and teams	can view user list	can view user list
Team Management	view, add, edit, delete any team	view all teams, edit or delete his/her own team	view all teams
Messages	view all conversations, assign conversation to anyone	view all conversations, assign conversations to his/her own team members	view conversations currently or last assigned to his/her team
Other Tabs	full access	full access	full access

Please note that all admins and agents have their own team. If team is not necessary to you, please select Default Team that already exists. Admin and Agent under this team have the same permissions of any team created thereafter.