# Broadcast

<figure><img src="https://lh7-us.googleusercontent.com/GmSZaakHzWRS7Xrsfhrpk4Enr_omPghy5Ys2Fh3mi3QKmZY78-rZOCe2owYAP7wpy_TSIstn9fYdBHKOLPaZnU_lpJqD2EL5reSQdrRqPjcF_t63iCdUZpsnA41Er5AVuY2FwJGSzxC2HR8IdRSZV_k" alt=""><figcaption><p>Broadcast status page</p></figcaption></figure>

1. **Number of broadcasts created**
2. **Number of broadcasts sent**
3. **Number of people who clicked or interacted with the broadcast**
4. **Number of unsuccessful broadcast deliveries**
5. **Number of broadcasts pending to be sent**
6. **Only the owner can top up WhatsApp credit** (Before sending templates/broadcasts, you must have a balance)
7. **Where to create the template** (For use in broadcasts/opening 24-hour free conversation time with customers)
8. **Add/create the broadcast you will send**
9. **Status of broadcast delivery** (You can view the progress)
10. **Number of broadcasts that cannot be sent during delivery**
11. **You can view detailed progress and reasons for broadcast delivery**

{% hint style="info" %}
Unsuccessful deliveries can occur due to several reasons:

* **Message Undeliverable**: The recipient has blocked unknown messages.
* **Non-WhatsApp Number**: The phone number isn’t registered with WhatsApp.
* **Terms & Privacy Policy**: The recipient hasn’t accepted WhatsApp’s updated terms and privacy policy.
* **Outdated WhatsApp**: The recipient is using an older version of the app.
  {% endhint %}