# Customized Flow

Within each flow, you can view and edit the entire conversational interaction. Flow is like a map of different types of messages and some other blocks. There are two types of flow: **Basic Flow** and **Customized Flow**.

**Customized Flow** includes:

* Basic Flow Blocks
  * Message Block
  * Private Note
  * Message with URL button
  * Condition Funnel
  * Carousel (only for Instagram)
  * User Input
  * Whatsapp Template Message (only for WhatsApp)
  * Quick Connect To Block
  * Quick Connect To Flow
  * Smart Delay
* Advanced Flow Blocks
  * External URL
  * Opt-in Request
  * Custom Payload
  * Assign Conversation
  * Set Label/Custom Field/Variable
  * Remove Label
  * Set User Input
  * Conversation Window Checker
  * Add Template
  * AI Funnel (only for Business Plan and above)
  * Call API
  * Ending Point
  * AI Reply from Document  (only for Business Plan and above)
  * AI Dialog  (only for Business Plan and above)

{% hint style="warning" %}
Remember to turn off the automated responses set-up on Meta to prevent crashing the chatalog flow setups.
{% endhint %}

<details>

<summary>How to turn off inbox automations set-ups on Meta?</summary>

1. go to <https://business.facebook.com/latest/inbox/automated_responses>
2. turn off automations status (refer to the image blow)

![](https://605198658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FP7nf2G1iCRba8EP7DawZ%2Fuploads%2F8D6dcXafh7S3h68DD9M4%2Ffb%20inbox%20auto.png?alt=media\&token=f1aba1df-eeb2-4a5c-8472-39c2a4545207)

</details>