Customized Flow
Flow is a visual builder that connects all messages, actions and transitions together to create Direct Message auto reply.
Within each flow, you can view and edit the entire conversational interaction. Flow is like a map of different types of messages and some other blocks. There are two types of flow: Basic Flow and Customized Flow.
Customized Flow includes:
Basic Flow Blocks
Message Block
Private Note
Message with URL button
Condition Funnel
Carousel (only for Instagram)
User Input
Whatsapp Template Message (only for WhatsApp)
Quick Connect To Block
Quick Connect To Flow
Smart Delay
Advanced Flow Blocks
External URL
Opt-in Request
Custom Payload
Assign Conversation
Set Label/Custom Field/Variable
Remove Label
Set User Input
Conversation Window Checker
Add Template
AI Funnel (only for Business Plan and above)
Call API
Ending Point
AI Reply from Document (only for Business Plan and above)
AI Dialog (only for Business Plan and above)
Remember to turn off the automated responses set-up on Meta to prevent crashing the chatalog flow setups.
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