Web Chat

Setting up web chat plugin for your website is easy. Just embed the code into the corresponding position to allow your customers to chat with you on their preferred channels, including WhatsApp, Instagram, Facebook, or directly on the chat plugin.

In Setting, you need to fill in Allowed Domains. If your website is https://chatalog.ai, you may fill it in as an allowed domain. Allowed Domains could be more than 1. Setting it up is for preventing other unauthorized websites from embedding your code. Then, you can fill in header and welcome message. Welcome message will prompt upon customers opening conversation window without inputting any message. You can treat that message as a conversation starter.

Installation

In Installation, you can select the widget color, the icon image that represents your brand, and the social channels to be shown in the web chat plugin. You can also decide the widget position in the website. Click generate widget code upon finish. Click Copy to get the code. If you can directly edit html of your website, embed it into every enclosing </body> or </head> for all your pages.

Next, you can test your configuration using the "Test Now" button. This allows you to preview the web chat widget with the current settings before deploying it to your website. Lastly, click Save to apply changes.