Post Auto Reply Setup - Multiple

Before setup, ensure that at least one bot is created for use.

First, press ‘Edit’ to display the following page.

Click the ' Select Post '

Select the post you need

After selection, the post will turned to grey.

Remember to press the ‘Save’ button at this time.

Decide to set the user conversation status to Bot or Open. The default option is Bot.

If you prefer to handle customer responses manually instead of automatic replies by a bot, you can choose Open.

If you want to run the Bot at specific times, you can press the custom time button.

Click to select the time range

After completion, pressing ‘Save’ will automatically execute the bot according to the rules you have set.

Selecting multiple or all posts for the auto-reply bot will trigger a single automatic response to the first comment on each post. If the same bot rule is set for multiple or all posts, users will get a reply for each comment they make under posts with that rule. (For instance, two comments on different posts will result in two replies).