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  • Welcome to chatalog
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    • 2025 Releases
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  • ❓FAQs
  • 🔊Announcements
    • Temporarily Disable the Delete Message Template Function
  • 🔹Platform Setup
    • 🚩Things to note when setting up the platform
    • WhatsApp
      • WhatsApp Conversation Fees
      • Turn off WhatsApp Number Two-step verification
      • Submitting an eligible phone number for WhatsApp Business API
      • WhatsApp Business API Display Name Guideline
      • Applying for Official Business Account (Green Tick)
      • WhatsApp Business API Limitations
      • WhatsApp Broadcast Limit and Setup Business Profile
      • Regarding WhatsApp Business API being blocked
      • Export WhatsApp Conversations
      • WhatsApp Catalogue
        • Connect the catalogue to your number
      • WhatsApp Flow
    • Instagram
    • Facebook
    • WeChat
      • Customer Service Messages
    • LINE
  • 🔷Contact setup
    • Contact
      • Import, Export and Add Contact
      • Contact Info Page
      • Notes
      • Block/Unblock Contacts
      • Delete Contact
      • Contact List (WhatsApp)
      • Label Management
  • 🔷BROADCAST SETUP
    • Broadcast
    • Broadcast (WhatsApp)
      • Create or import a contact list for broadcast
      • Create a WhatsApp message template
      • Create a Carousel Template
      • How to Send WhatsApp Broadcast
      • Selective Display of Templates
    • Broadcast (Non-WhatsApp)
    • Broadcast - Recurring Notification (Facebook)
  • 🔹CRM Quickstarts
    • Messages
      • Message Page Overview
      • Icon in the message
      • Inbox Permissions
      • Export Conversation
      • Auto message for assigning conversation
      • Import new contacts and open - individual import
      • Import new contacts and open - multiple imports
    • Basic Flow
      • First Direct Message, Ice Breaker, Story Mention
      • Setting up non-business hours
      • Flow management tools
      • Selective Display of Flows
    • Customized Flow
      • Flow Blocks
        • Flow template reference
          • Event reservation Flow
          • Subscription cancellation Flow
      • Flow Trigger
      • Assign Conversation
      • Custom Field and User Input Setup in Flow
      • Setting up Call API Block in Flow
      • Smart Delay
  • 🔷AI Tools
    • AI Tools
      • Manage projects for AI Reply from Document
      • AI Tools - AI Writer & Doc Reply
      • AI Writer & Consultant
      • AI Reply from Document Flow Block
      • AI Dialog Flow Block
        • How to write good prompts for your AI Dialog?
      • AI Funnel Flow Block
  • 🔷POST AUTO REPLY
    • Post Auto Reply
      • Post Auto Reply Setup
      • Post Auto Reply Setup - Multiple
      • Manage The Bot
      • Create an IG Live Bot
  • 🔹Settings
    • Upgrade Plan
    • Account Details
    • Two-factor authentication (2FA)
      • Enable 2FA in Settings (Owner Only)
      • Disable 2FA in Settings (Owner Only)
      • 2FA login on the mobile app
      • 2FA login on the web
    • User Management
      • Add Team Member
      • User Status
    • Team Management
      • Advanced Permission Settings (Beta)
    • Sound Notification
    • Web Chat
      • Setting up Web Chat on wordpress
      • Setting up Web Chat on Shopify
      • Add WhatsApp button to your website that links to your WhatsApp Business account
    • Auto Follow-ups
    • Names Display
  • Supported Languages
  • 📱chatalog Mobile App
    • Conversation List
    • Conversations and Responses
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  1. Announcements

Temporarily Disable the Delete Message Template Function

July 7, 2023

From the chatalog team:

Due to restrictions caused by Meta, the functionality to delete WhatsApp message templates has been temporarily disabled. So there is no delete button next to the WhatsApp message template for now.

We apologize for any inconvenience this may cause. Please be assured that we are actively working on resolving this issue, and once it's fixed, we will promptly reinstate this feature.

We will keep you updated on our progress. Thank you for your understanding and patience.

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Last updated 1 year ago

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