> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/crm-quickstarts.md).

# CRM Quickstarts

- [Messages](https://docs.chatalog.ai/crm-quickstarts/messages.md)
- [Message Page Overview](https://docs.chatalog.ai/crm-quickstarts/messages/message-page-overview.md)
- [Message Status Icons Guide](https://docs.chatalog.ai/crm-quickstarts/messages/message-status-icons-guide.md)
- [Inbox Permissions](https://docs.chatalog.ai/crm-quickstarts/messages/inbox-permissions.md)
- [Export Conversation](https://docs.chatalog.ai/crm-quickstarts/messages/export-conversation.md)
- [Auto message for assigning conversation](https://docs.chatalog.ai/crm-quickstarts/messages/auto-message-for-assigning-conversation.md)
- [Import new contacts and open - individual import](https://docs.chatalog.ai/crm-quickstarts/messages/import-new-contacts-and-open-individual-import.md)
- [Import new contacts and open - multiple imports](https://docs.chatalog.ai/crm-quickstarts/messages/import-new-contacts-and-open-multiple-imports.md)
- [Quick Send - Bot Flow, Saved Replies, WhatsApp Flow](https://docs.chatalog.ai/crm-quickstarts/messages/quick-send-bot-flow-saved-replies-whatsapp-flow.md)
- [Send Template Messages](https://docs.chatalog.ai/crm-quickstarts/messages/send-template-messages.md)
- [Basic Flow](https://docs.chatalog.ai/crm-quickstarts/basic-flow.md): Flow is a visual builder that connects all messages, actions and transitions together to create Direct Message auto reply.
- [First Direct Message, Ice Breaker, Story Mention](https://docs.chatalog.ai/crm-quickstarts/basic-flow/first-direct-message-ice-breaker-story-mention.md)
- [Setting up non-business hours](https://docs.chatalog.ai/crm-quickstarts/basic-flow/setting-up-non-business-hours.md)
- [Flow management tools](https://docs.chatalog.ai/crm-quickstarts/basic-flow/flow-management-tools.md)
- [Selective Display of Flows](https://docs.chatalog.ai/crm-quickstarts/basic-flow/selective-display-of-flows.md)
- [Customized Flow](https://docs.chatalog.ai/crm-quickstarts/customized-flow.md): Flow is a visual builder that connects all messages, actions and transitions together to create Direct Message auto reply.
- [Flow Blocks](https://docs.chatalog.ai/crm-quickstarts/customized-flow/flow-blocks.md): Flow is a visual builder that connects all messages, actions and transitions together to create Direct Message auto reply
- [Flow template reference](https://docs.chatalog.ai/crm-quickstarts/customized-flow/flow-blocks/flow-template-reference.md)
- [Event reservation Flow](https://docs.chatalog.ai/crm-quickstarts/customized-flow/flow-blocks/flow-template-reference/event-reservation-flow.md): Event reservation flow: Used to collect participant information for future reference
- [Subscription cancellation Flow](https://docs.chatalog.ai/crm-quickstarts/customized-flow/flow-blocks/flow-template-reference/subscription-cancellation-flow.md): Subscription cancellation flow: For customers who decline or wish to unsubscribe from promotions
- [Flow Trigger](https://docs.chatalog.ai/crm-quickstarts/customized-flow/flow-trigger.md): Custom keywords (partial match/exact match), any keyword
- [Assign Conversation](https://docs.chatalog.ai/crm-quickstarts/customized-flow/assign-conversation.md)
- [Condition Funnel](https://docs.chatalog.ai/crm-quickstarts/customized-flow/condition-funnel.md)
- [Custom Field and User Input Setup in Flow](https://docs.chatalog.ai/crm-quickstarts/customized-flow/custom-field-and-user-input-setup-in-flow.md)
- [Setting up Call API Block in Flow](https://docs.chatalog.ai/crm-quickstarts/customized-flow/setting-up-call-api-block-in-flow.md)
- [Smart Delay](https://docs.chatalog.ai/crm-quickstarts/customized-flow/smart-delay.md)
- [Send Email](https://docs.chatalog.ai/crm-quickstarts/customized-flow/send-email.md)
- [Sticky Notes](https://docs.chatalog.ai/crm-quickstarts/customized-flow/sticky-notes.md)
- [Business Hour Checker](https://docs.chatalog.ai/crm-quickstarts/customized-flow/business-hour-checker.md)