# 申請官方商業帳號 (綠剔認證)

WhatsApp 現時有兩種商業帳號。使用 WhatsApp Business Platform 或 WhatsApp Business App 的帳號預設為一般 WhatsApp 商業帳號。另一方面，官方商業帳號有綠剔認證。

Meta 對批核官方商業帳號(OBA)的認證基於不同因素，亦與其他平台政策不同。除了要符合 WhatsApp 的[商業](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fcommerce-policy%2F%3Ffbclid%3DIwAR3xKLW3Q37FcJJgQv2TS3f9gKdZR697D5TmnwLN54PMdfD6Z52D249VjuQ\&h=AT2DLOY7cqSHlaeBwkA5cjrhGDg1YsCx_pdVLjYay-l7EQad3ep2_wcyOhlPGXQnTRKTYrRr4gZpnLTT5GwM5hPSw9jhJrMXlNYT9z9aqj3_ISJZ3JA9v57gJ66g1J0Z-v4uuabc)和[業務](https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fbusiness-policy%3Ffbclid%3DIwAR1JIIUWOBXS27DMDFTU8moPLPCATWTdWpuxPJ9qTV3eneHf45ZnV0MbLJk\&h=AT1WD-DraDCo0PweQU-cPk0aIgwXV5-7Oc2WVQqzIBP6F6FncwltPG-VSecl-8lUEhkks7_PVZw21KLnICdrejfw5hFpyOXYxXrU5t9yyt8-E2YzUMYqJm9A_w25Cntoj8CKSuzH)政策，該業務需要：

* 具知名度: 代表知名的商家、常被搜索的品牌或實體
* 已認證: 已完成[商業認證](https://www.facebook.com/business/help/2058515294227817?id=180505742745347)，以及
* 雙重認證(2FA): 已設置[雙重認證](https://developers.facebook.com/docs/whatsapp/api/settings/two-step-verification)。

#### 申請官方商業帳號 <a href="#official" id="official"></a>

按照以下步驟申請官方商業帳號：

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2F12zs6dhrUcUzbJ0V2F4c%2Fimage.png?alt=media&#x26;token=6a88a180-d6a3-44cf-803f-95ec29a1c5eb" alt=""><figcaption></figcaption></figure>

* 由 Business Manager 登入你的 WhatsApp Manager。在 **Overview** 點擊你想申請官方商業帳號的電話號碼。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FZQZUfhcUW0HkaBeewCRd%2Fimage.png?alt=media&#x26;token=5b4e8468-2568-4d17-8697-a83d4d11d57f" alt=""><figcaption></figcaption></figure>

* 為此電話號碼開啟雙重認證以進行申請。**請注意，在申請官方商業帳號前你需要先完成商業認證和通過顯示名稱申請。**

  * 如未完成雙重認證，請[按此](https://developers.facebook.com/docs/whatsapp/api/settings/two-factor)
  * 如未完成商業認證，請[按此](https://www.facebook.com/business/help/2058515294227817)

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2F5uDIAFydTwLqykWeLvEN%2Fimage.png?alt=media&#x26;token=17fb7da3-d51a-41e6-aadc-28cd055ac296" alt=""><figcaption></figcaption></figure>

* 點擊提交申請 (Submit Request) 並填寫所需資訊。你可以提交最多 5條連結以證明你的業務具知名度。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FuotE3SZwvI7EdrTGlA66%2Fimage.png?alt=media&#x26;token=939c9eff-acee-4f2d-a799-b1eebb3a834a" alt=""><figcaption></figcaption></figure>

當 Meta 審核完你的申請，你會收到通知閣下帳號是否已獲得官方商業帳號(OBA)的認證。如果你的申請被拒，你可以在30日後再提交新申請。

當你獲得WhatsApp綠剔認證之後，除非重新申請，否則將無法修改顯示名稱。

<details>

<summary>2字頭的電話可以註冊綠剔嗎？</summary>

![](https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FfJVSCQCG1zV76wzsMxxg%2F%E8%9E%A2%E5%B9%95%E6%88%AA%E5%9C%96%202022-06-23%20%E4%B8%8B%E5%8D%883.33.54.png?alt=media\&token=0c3f6c32-5d5e-4a80-a5cc-624855bfe162)

可以，只要你在驗證時選擇語音通話就可以。

</details>


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