# 設置平台注意事項

(包括[Contact](/zh-hk/contact-setup/contact.md) / [Broadcast](/zh-hk/broadcast-setup/broadcast-whatsapp.md) / [Post Auto Reply](/zh-hk/post-autoreply/tie-wen-zi-dong-hui-fu-post-auto-reply/post-auto-reply.md) / [Chat Flow](/zh-hk/crm-quickstarts/flow.md))

<figure><img src="https://lh7-us.googleusercontent.com/qiwyccfU1lCF9BC3lVJBrTnijogG4l0Eqxyk_yu5PqoGAKABY9N4YSPuYKL5uaa1aqeKQAziI4RtwtQ4WvltRNlvq2ngxV0O_LZvJ8FvKAYlLlit4su3NNgTs9ThInNHpz3pt-NinLcmqz-jV98D6eI" alt=""><figcaption></figcaption></figure>

另外，有關WhatsApp的檔案大小也請留意:<br>

| Media Type | Supported Types                                                                                                                                                                                                                                                                                                                 | Size Limit                                                   |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ |
| audio      | audio/aac, audio/mp4, audio/mpeg, audio/amr, audio/ogg (only opus codecs, base audio/ogg is not supported)                                                                                                                                                                                                                      | 16 MB                                                        |
| document   | text/plain, application/pdf, application/vnd.ms-powerpoint, application/msword, application/vnd.ms-excel, application/vnd.openxmlformats-officedocument.wordprocessingml.document, application/vnd.openxmlformats-officedocument.presentationml.presentation, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet | 100 MB                                                       |
| image      | <p>image/jpeg, image/png</p><p>Images must be 8-bit, RGB or RGBA</p>                                                                                                                                                                                                                                                            | 5 MB                                                         |
| video      | video/mp4, video/3gp Note: - Only H.264 video codec and AAC audio codec is supported. - We support videos with a single audio stream or no audio stream.                                                                                                                                                                        | 16 MB                                                        |
| sticker    | image/webp                                                                                                                                                                                                                                                                                                                      | <p>Static stickers: 100KB</p><p>Animated stickers: 500KB</p> |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chatalog.ai/zh-hk/platform-setup/she-zhi-ping-tai-zhu-yi-shi-xiang.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
