# 匯入新聯絡人並打開- 多個匯入

首先在聯絡人Contact，在左上角選取加入後的目的地(平台)並點擊 匯入import+

<figure><img src="https://lh7-us.googleusercontent.com/9p-CO6JwIgggJYeOJNlr9KXaL0I6ceLbx4YMmL3EgPLm3dw09VXDb7_XCUh31Z0NJGwIxyiuM5Fm2rjlhHDlluVhyy7wPFQsMyPaGs1kKSFnthgrbsbPPrcnKl6L-18R856oLRIa-toY3-reBrpfyPk" alt=""><figcaption></figcaption></figure>

你可以下載範本，根據當中格式輸入新客戶的資料

<figure><img src="https://lh7-us.googleusercontent.com/SCzDuynQbpzU6yYxhiPqU6B_bosj5FnFA9InaNzkh-CZ42ON-dvUufDItEg6G4VOO519dveI4Kg4pg5EcqNJ9kO_3WCYXXw0gUykLRek5F9jkzbyVLq__LNwoV-4WBFCG8zhz1FKcZUcbrrsQt5nrcA" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
如果你無法將檔案匯入chatalog，請嘗試使用Google Excel Sheet來協助你
{% endhint %}

下圖只作參考(在Lastname後的區間是你想為該聯絡人設置的Label/自訂資料<每一位的範本是不一樣)

![](https://lh7-us.googleusercontent.com/nbZml7QLtBdfOan-xkOj0XuuBSD9T8GGCB-vLoxo4Xpe8sEWGOOSIFzJec5SoHXlORzImeY3XdI-ZU0E6uB4C0a_SCcWJlplSdSxFuRm0E-xyML8zg8hk-L7KTGfZDTQnlDqpVIk0zLpUvXI-9nbol8)![](https://lh7-us.googleusercontent.com/_d1obMoJQ7xDHFQEeoiW6wwmlzTzA-YPjHeZ5yfKVGJn0oxW_pGQbi3OoT93RrXAMSYhvKM3zXbEB05invF28tTZOO2xtzvc8EpBaQyhRGt5fbZo2nUuQFqxTgo2_kRx2PfpFGUIJf1602BPH3tB574)

匯入後會出現在聯絡人列表(contact list)，之後請回到**廣播Broadcast**

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2F48xoKIGBZ3kHF06qDfxE%2Fimage.png?alt=media&#x26;token=85cccc5b-6777-476b-9eba-d148ca3679ff" alt="" width="145"><figcaption><p><strong>廣播Broadcast</strong></p></figcaption></figure>

<figure><img src="https://lh7-us.googleusercontent.com/_zFofM6mVn2AayUC4QjOhjmetEInIGu-DyGEOCXvBjayHIY4CGg_a2nrOqDVy-pPZ5MbK56bOPwdghFicTWB5xJIPM5-QtBwZcOQutDDEiZOTqqGBCem20Oyia8C2jK-UeG2umm58YT45pEgcvYl1dk" alt=""><figcaption><p>TOP UP CREDIT</p></figcaption></figure>

{% hint style="info" %}
在廣播之前需要留意：\
範本是不是已經建立，且完成審核WhatsAPP Credit 是不是有足夠餘額(只有擁有人owner可以為WhatsAPP top up credit)
{% endhint %}

按下新增廣播 Add Broadcast 之後會進入以下畫面，並按以下方式輸入及填寫內容

<figure><img src="https://lh7-us.googleusercontent.com/IdK7ExrDrO7orggyawfofh4CRdht7YoqVhkxWUPr7_VNzC6m9xJiAwsbLfILSAwAmIm5zCrxnk9YOqbqtYlVjTS_TF0knJp_GnY6iYsjZRaWCVPQBYsw05SzADrVS4EoaZGnvoTnA29wsw7xVsCKL90" alt=""><figcaption><p>Broadcast Properties 頁面</p></figcaption></figure>

按下提交Submit後會返回到以下頁面，你可以查看廣播狀態

<figure><img src="https://lh7-us.googleusercontent.com/_IMToxVCa-Ft3QOL-aIThSSaIqaSSEQS1DUT_DqPGmRSf1fL1QoJgWCVHxZJU8VoaOLN-lnZqOll4VPC89AugcCc9ViH6cWdYq91JgE9s4K05bvGcbzH62wImF9JKTsOjTlWh7Qk4jvAlOeHeQPowuU" alt=""><figcaption><p>廣播狀態頁面</p></figcaption></figure>

{% hint style="info" %}
不能成功發送的原因包括：<mark style="background-color:red;">**Message Undeliverable**</mark>, 即是該電話已經於早前封鎖了接收陌生信息/ 該電話不是 WhatsApp 電話號碼 / 收件人尚未接受WhatsApp新的服務條款和隱私權政策/ 收件者使用舊版 WhatsApp
{% endhint %}