> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/zh-hk/chatalog_mobile_app/conversation_list.md).

# 對話列表

### 按狀態查看對話

點擊左上角的「全部」以按狀態查看對話：全部、未分配、已分配或已解決。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FYYg0oOxz1I9j6V2KLWBc%2Fimage.png?alt=media&amp;token=9fad96dc-b415-4d18-98db-fb1adb2c69a2" alt="" width="188"><figcaption><p>按狀態查看對話</p></figcaption></figure>

### 按渠道查看對話

點擊「所有平台」以查看不同渠道的對話。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FOo4S2SC1WU2yUAu4kPkY%2Fimage.png?alt=media&amp;token=dff6ccc7-2716-4248-b3aa-4596dfd0cf7c" alt="" width="188"><figcaption><p>按渠道查看對話</p></figcaption></figure>

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2Fl94APUSbPHrL29juF5uI%2Fimage.png?alt=media&amp;token=c87df222-d6e1-4b35-be73-ed7145487bd6" alt="" width="188"><figcaption></figcaption></figure>

### 篩選對話

點擊篩選圖標以查看未讀對話、帶有特定標籤的對話，或分配給特定客服/團隊的對話。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2Fw26erqWDwE2WnOz7YmFR%2Fimage.png?alt=media&amp;token=18b66973-0525-4fc6-94ab-20aa8928c850" alt="" width="188"><figcaption><p>篩選對話</p></figcaption></figure>

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FD8aB7tUJ1PFsFMYqNlDf%2Fimage.png?alt=media&amp;token=fe1d4cb2-33e5-48ce-af2a-5280bd6bd994" alt="" width="188"><figcaption></figcaption></figure>

### 新增 WhatsApp 聯絡人

點擊「+」圖標並輸入姓名和電話號碼以新增聯絡人並開始對話。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FMKusiGfnoDRF9DabzcQ3%2Fimage.png?alt=media&amp;token=cd2257e8-44c6-44dd-8ea7-e1f7bbe9b722" alt="" width="188"><figcaption><p>新增聯絡人</p></figcaption></figure>

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2F4OfJ7pm5AcFJwkiQzQEg%2Fimage.png?alt=media&amp;token=7c006e15-33f2-42e9-acd5-94109480b8d1" alt="" width="188"><figcaption></figcaption></figure>

### 執行批次操作

點擊「選擇」以選取多個對話，然後點擊「功能」將它們分配給特定客服/團隊，或標記為未分配、已解決或開啟。

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FafkmPq1n3DEIl78zDgFH%2Fimage.png?alt=media&amp;token=be835a06-6e2c-4e98-aa92-8fdddfb94c93" alt="" width="188"><figcaption><p>選擇</p></figcaption></figure>

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FsqHFPHEqh6AWKCedCMUM%2Fimage.png?alt=media&amp;token=7e36c8b4-91bc-4b4b-b112-9d34d1ec38ef" alt="" width="188"><figcaption><p>批量選擇</p></figcaption></figure>

<figure><img src="https://119561807-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUzNHJmtvH3pOzfqt2ZN0%2Fuploads%2FTAfVxU0eSlsw935533MT%2Fimage.png?alt=media&amp;token=c9550686-a914-4af9-9d67-24f5cba97f39" alt="" width="188"><figcaption><p>動作</p></figcaption></figure>