# 对话列表

### 按状态查看对话 

点击左上角的"全部"以按状态查看对话：全部、未分配、已分配或已解决。

<figure><img src="/files/YD0RPsVn75evIvOAcHmN" alt="" width="188"><figcaption><p>按状态查看对话</p></figcaption></figure>

### 按渠道查看对话&#x20;

点击"所有"以查看不同渠道的对话。

<figure><img src="/files/DnLhf8bQRYkYak1llmRM" alt="" width="188"><figcaption><p>按渠道查看对话</p></figcaption></figure>

<figure><img src="/files/zV00IN6975WZqr72lgTz" alt="" width="188"><figcaption></figcaption></figure>

## 筛选对话&#x20;

点击筛选图标以查看未读对话、带有特定标签的对话，或分配给特定客服/团队的对话。

<figure><img src="/files/I6WJMun8KxApjfWzu4UJ" alt="" width="188"><figcaption><p>筛选对话</p></figcaption></figure>

<figure><img src="/files/chBDMO62QmauiGDRFgQY" alt="" width="188"><figcaption></figcaption></figure>

### 新增 WhatsApp 联系人&#x20;

点击"+"图标并输入姓名和电话号码以新增联系人并开始对话。

<figure><img src="/files/yOFF5vpfWQ7nwDPNsEsS" alt="" width="188"><figcaption><p>新增联系人</p></figcaption></figure>

<figure><img src="/files/mAyRQcisWp1q5kZJ0Ygm" alt="" width="188"><figcaption></figcaption></figure>

### 执行批量操作&#x20;

点击"选择"以选取多个对话，然后点击"功能"将它们分配给特定客服/团队，或标记为未分配、已解决或开启。

<figure><img src="/files/0wtb1QbVeA5LDVMLYShg" alt="" width="188"><figcaption><p>选择</p></figcaption></figure>

<figure><img src="/files/SqZFZJ7wx6b7TWcDL3Pj" alt="" width="188"><figcaption><p>批量选择</p></figcaption></figure>

<figure><img src="/files/oDgQ6tUggF5va4iCvuvu" alt="" width="188"><figcaption><p>动作</p></figcaption></figure>


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