> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/zh-cn/chatalog_mobile_app/conversation_list.md).

# 对话列表

### 按状态查看对话&#x20;

点击左上角的"全部"以按状态查看对话：全部、未分配、已分配或已解决。

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2F4LwycimST7Bktk7610VS%2Fimage.png?alt=media&amp;token=0df1265e-d815-4933-bf7a-cafee5706110" alt="" width="188"><figcaption><p>按状态查看对话</p></figcaption></figure>

### 按渠道查看对话&#x20;

点击"所有"以查看不同渠道的对话。

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FL3om1z4JK3cqviC1LGmU%2Fimage.png?alt=media&amp;token=c16d3d66-14ef-4536-af79-9492a1a676ca" alt="" width="188"><figcaption><p>按渠道查看对话</p></figcaption></figure>

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2F0MeZPzrgOHcb7bVZGD2Y%2Fimage.png?alt=media&amp;token=9b3d3a4a-0ab9-4dc9-aaf1-ed36c3dfcc7d" alt="" width="188"><figcaption></figcaption></figure>

## 筛选对话&#x20;

点击筛选图标以查看未读对话、带有特定标签的对话，或分配给特定客服/团队的对话。

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FlynH48fOWvmiW8bQqcE1%2Fimage.png?alt=media&amp;token=d1c82502-aa84-4530-9c03-a7e5eeb2ac6f" alt="" width="188"><figcaption><p>筛选对话</p></figcaption></figure>

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FQUaH6Z1GdiCjXCbiJYVx%2Fimage.png?alt=media&amp;token=3f9583ed-a2a9-45b2-ab02-60c91bc04b60" alt="" width="188"><figcaption></figcaption></figure>

### 新增 WhatsApp 联系人&#x20;

点击"+"图标并输入姓名和电话号码以新增联系人并开始对话。

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FlTXJ4hGLy9Zvm6aSnKsc%2Fimage.png?alt=media&amp;token=1915417d-928b-448f-a863-b71407a42223" alt="" width="188"><figcaption><p>新增联系人</p></figcaption></figure>

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FLeV3QahCbgME2Ygt6t5Q%2Fimage.png?alt=media&amp;token=c0a36f26-7589-4ade-9eb8-9102cf1093dd" alt="" width="188"><figcaption></figcaption></figure>

### 执行批量操作&#x20;

点击"选择"以选取多个对话，然后点击"功能"将它们分配给特定客服/团队，或标记为未分配、已解决或开启。

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FrNNOnFsoMxmXYdwpGnLw%2Fimage.png?alt=media&amp;token=143006e9-9322-476c-9c85-40d64c7c9638" alt="" width="188"><figcaption><p>选择</p></figcaption></figure>

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2FBYNmviLA5NJ0fzN0vCbW%2Fimage.png?alt=media&amp;token=0cfc4ee1-19e8-48e7-a806-55588c8ca16a" alt="" width="188"><figcaption><p>批量选择</p></figcaption></figure>

<figure><img src="https://2243179689-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fr4OuXl9yrBx2vSJPqtIn%2Fuploads%2F1FFUXwIfESPeIK5h4QZO%2Fimage.png?alt=media&amp;token=99e66c1d-41d5-4b30-9c50-5e469735c5fe" alt="" width="188"><figcaption><p>动作</p></figcaption></figure>
