๐Ÿ’ปWeb - 2026 Release Notes

This page covers web updates only. For the latest mobile app updates, please visit the Mobile App Release Notes page.

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Notification

๐Ÿ’ฌ Direct Conversation Access from Notifications

Clicking a Chatalog notification now takes you directly to the related conversation, enabling faster follow-ups without manual searching.


Contacts Management

๐Ÿท๏ธ Filter & Export Contacts by Label Timestamp

You can now filter contacts by a selected time range based on label timestamps and export the filtered results for reporting or follow-up actions.

๐Ÿ”„ Enhanced Contact Import with Custom Field Strategy

A new import strategy provides greater control over how existing custom field values are handled:

  • Existing custom fields are preserved by default.

  • Custom fields are updated only when values are provided in the import file.

  • When an imported value is empty, you can choose one of the following behaviors:

    • Ignore โ€“ Keep the current value unchanged.

    • Remove old value โ€“ Clear the existing value.


Broadcast & Analytics

๐Ÿ“ˆ Replied & Read Data in Broadcast Reports

Broadcast reports now include replied and read metrics, providing better visibility into message engagement and campaign performance.

๐Ÿงฎ Chat Flow Triggered Report Export

The analytics page has been enhanced to support exporting chat flow triggered reports, including flow ID, flow name, trigger date, and trigger counts.


Chat Flow

๐Ÿงฉ Regex Support in Condition Funnel Blocks

Condition funnel blocks now support regex validation, allowing more flexible and precise input checks (for example, email or format validation).


Conversation Management

๐Ÿค– Bot Handling Status Indicator

A new bot status icon has been added to the conversation window, making it easier to see whether a bot is enabled, currently handling the conversation, or disabled.


Web Widget

Menu buttons in the web widget can now be displayed in a list view, improving readability and usability when multiple options are available.


Saved Replies

๐Ÿ“Ž Image Attachments in Saved Replies

Saved replies now support adding image attachments, making it easier to send complete responses with visuals in a single action.

This enhancement is currently available on the web app, with mobile app support coming in a future update.

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