> For the complete documentation index, see [llms.txt](https://docs.chatalog.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatalog.ai/crm-quickstarts/messages/message-status-icons-guide.md).

# Message Status Icons Guide

Chatalog uses various status icons to help you track the delivery status of your messages. Here's what each icon means:

### Message Status Icons

* **Clock**: Sending - Your message is in the process of being sent

<figure><img src="/files/iy7PfOgaS4pyKjmrWm4v" alt="" width="340"><figcaption></figcaption></figure>

* **Single grey tick**: Sent - Your message has been sent successfully

<figure><img src="/files/MFBJ3xy4xB0BeZzPVHBG" alt="" width="351"><figcaption></figcaption></figure>

* **Double grey tick**: Delivered - Your message has been delivered to the recipient's device

<figure><img src="/files/16gnjQkCo2FViWXnwSwx" alt="" width="350"><figcaption></figcaption></figure>

* **Double blue tick**: Read - The recipient has read your message

<figure><img src="/files/u82HzKezMQGQYaGcTAWQ" alt="" width="350"><figcaption></figcaption></figure>

* **Alert**: Fail - Your message failed to send

<figure><img src="/files/TaOzaO8axGgNOg5P2sg0" alt="" width="361"><figcaption></figcaption></figure>

* **Golden note**: Private note - This is a note visible only for internal

<figure><img src="/files/vBxaZDbBGol9qRyL1NvZ" alt="" width="347"><figcaption></figcaption></figure>